1. Welcome to Mystic Thrift Store!
Mystic Thrift Store, brought to you by Rotten Apple Arts LLC, is your online destination for unique thrifted finds and custom creations. These Terms and Conditions govern your use of the Mystic Thrift Store website and the purchase of any products offered on our site.
By accessing or using the Mystic Thrift Store website, you agree to be bound by these Terms and Conditions. If you don’t agree with these terms, please refrain from using our site.
We’re thrilled to have you join our community of treasure hunters! Now, let’s dive into the details…
2. User Accounts
Ready to dive headfirst into the treasure trove that is Mystic Thrift Store? Creating an account unlocks a personalized shopping experience, making it easier than ever to discover your next favorite find. Here’s the lowdown on setting up your account:
Requirements for Creating User Accounts
- Age is Just a Number (But We Need to Know It):
- You must be at least 13 years old to create an account.
- If you’re under 18, be sure to get the thumbs up from your parent or guardian before joining the fun.
- Keep It Real:
- Give us the scoop! All information you provide during account creation must be accurate and up-to-date. This includes your full name, email address, and date of birth. No sneaky aliases or made-up birthdays allowed!
- Username and Password Power-Up:
- Your username should be as unique as you are! Keep it clean and avoid any inappropriate language or symbols.
- Choose a password that’s tough to crack. Aim for at least 8 characters with a mix of uppercase and lowercase letters, numbers, and symbols. Think of it as a secret code to protect your treasure chest of thrifted finds.
- Email Verification: Activate Your Treasure-Hunting License:
- Once you’ve created your account, we’ll send you an email verification link. Click it to activate your account and officially join the Mystic Thrift Store crew.
- Extra Details, Extra Perks:
- We might ask for a few more details, like your phone number or address, to help us verify your identity or provide top-notch customer support.
- The Fine Print:
- Before you officially join the Mystic Thrift Store family, be sure to read and agree to our Terms of Service and Privacy Policy. They’re the treasure maps that guide our online community.
With your account set up, you’re ready to embark on a thrifting adventure like no other! Start exploring our collection of unique finds and custom creations today.
Account Security
- Password Confidentiality: “Users are solely responsible for maintaining the confidentiality of their account passwords. Do not share your password with any third party. If you believe your password has been compromised, change it immediately and notify us.”
- Account Activity: “Users are responsible for all activity that occurs under their account. Notify us immediately of any unauthorized use of your account.”
- Security Measures: “We employ security measures to protect your account information. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.”
Account Management
At Mystic Thrift Store, we believe in empowering our customers with control over their accounts and personal information. Here’s the rundown on how we handle account creation, security, and data management:
- Account Creation: We welcome you to create an account to enjoy a personalized shopping experience, track your orders, and save your payment information for future purchases. You can easily create an account on our “My Account” page.
- Account Security: You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. If you believe your password has been compromised, change it immediately and notify us.
- Account Erasure: We respect your privacy and offer the option to remove your personal data from our records. You can request the removal of personal data from orders, access to downloads, or bulk removal of personal data from orders. Please note that we may retain certain data for legal or financial obligations.
We are committed to providing a secure and transparent account management experience. If you have any questions or concerns, please don’t hesitate to contact our friendly customer support team.
Prohibited Activities
- Impersonation: “Users may not impersonate any person or entity or falsely state or otherwise misrepresent their affiliation with a person or entity.”
- Unauthorized Access: “Users may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.”
- Harmful Actions: “Users may not upload, post, host, or transmit any viruses, malware, or other code that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.”
- Illegal Activity: “Users may not use the Website for any illegal or unauthorized purpose. Users must comply with all applicable laws and regulations.”
- Disruptive Behavior: “Users may not engage in any activity that disrupts or interferes with the Website or servers or networks connected to the Website.
3. Product Information
At Mystic Thrift Store, we’re passionate about providing unique and high-quality thrifted treasures. We strive to provide accurate product descriptions and images that showcase the true nature of each item. However, please note the following:
- Accuracy: We make every effort to ensure our product descriptions are accurate and up-to-date. However, we cannot guarantee that all descriptions are perfect or free from errors. Variations in color, size, or other details may occur due to the nature of vintage and thrifted items.
- Pricing: Our prices are carefully determined based on factors such as the item’s condition, rarity, and market value. Prices are displayed in U.S. dollars and are subject to change without notice.
- Availability: All items are subject to availability. We do our best to keep our inventory updated, but occasionally an item may be sold out or unavailable. In such cases, we will notify you as soon as possible and offer alternatives or a full refund.
We encourage you to carefully review the product descriptions and images before making a purchase. If you have any questions or require additional information about an item, please don’t hesitate to contact our friendly customer support team.
4. Orders and Payment
At Mystic Thrift Store, we make your shopping experience as smooth as silk. Here’s the lowdown on how we handle orders and payments:
- Order Acceptance: Your order is officially accepted once your payment has been successfully processed. You’ll receive an email confirmation with all the juicy details.
- Payment Methods: We gladly accept payments through PayPal and Stripe, two of the most secure and trusted payment gateways in the biz. You might also see Google Pay as an option during checkout, offering even more flexibility.
- Payment Data Security: We treat your payment information with the utmost care and respect. We only access the data absolutely necessary to process your order, and we adhere to strict security standards to keep your information safe and sound. For the tech-savvy folks, our payment data storage settings are to retain inactive accounts for 12 months, retain pending orders for 3 days, and retain failed or cancelled orders for 7 days. We also retain completed orders for at least 10 years to ensure compliance with all local and federal tax and legal requirements.
- Pricing and Currency: All prices are displayed in U.S. dollars and are subject to change without notice.
5. Shipping and Delivery
At Mystic Thrift Store, we’re eager to get your unique finds into your hands as quickly as possible. Here’s the lowdown on our shipping process:
- Production Partners: Our print-on-demand products are lovingly crafted by our trusted production partners located around the country. While production times may vary slightly, most orders ship out within 7 to 10 business days.
- Thrift Treasures: Our thrifted items are carefully packaged and shipped directly from our cozy Mystic Thrift Store headquarters via USPS.
- Shipping Costs: Shipping costs are calculated based on your location and the weight of your chosen treasures. You’ll see the exact shipping cost during checkout before you finalize your purchase.
- Delivery Timeframes: Delivery times vary depending on your location and the shipping method you select. In general, you can expect to receive your goodies within 7 to 10 business days.
- Domestic Shipping Only: Currently, we only offer shipping within the United States. We’re working on expanding our reach to bring Mystic Thrift Store magic to treasure hunters worldwide. Stay tuned!
We’re committed to providing a smooth and transparent shipping experience. If you have any questions or special requests, don’t hesitate to reach out to our friendly customer support team.
6. Returns and Refunds
At Mystic Thrift Store, we want you to be over the moon with your thrifted treasures and custom creations. If, for any reason, you’re not completely satisfied with your purchase, we’re here to make things right.
Our Hassle-Free Return Policy:
- Eligibility: Any item purchased from Mystic Thrift Store is eligible for a return or refund, no questions asked. Whether it’s a vintage vase that doesn’t quite fit your décor or a custom tee with a design that’s not quite your vibe, we’ve got you covered.
- Initiate a Return: Simply drop our customer service team a line at customer.service@mysticthriftstore.com to request a return. We’ll provide you with a prepaid shipping label to send the item back to us, hassle-free.
- Refund Processing: Once we receive your returned item, we’ll promptly process your refund. Please allow 7 to 10 business days for the refund to appear in your account. Keep in mind that processing times may vary slightly depending on your financial institution.
We’re committed to providing a delightful and stress-free shopping experience. If you have any questions or concerns about our return policy, don’t hesitate to reach out to our friendly customer support team.
7. Intellectual Property
At Mystic Thrift Store, we’re proud of the unique content and creative energy we bring to the digital thrifting world. To protect our hard work and ensure a fair playing field, we’ve got some ground rules regarding intellectual property:
- Ownership: We own all intellectual property rights to the Mystic Thrift Store website and its content, including but not limited to text, graphics, logos, images, audio clips, video clips, and software. This also applies to the unique designs and creative elements featured on our print-on-demand products.
- Restrictions: Unauthorized use of our content is strictly prohibited. This includes copying, distributing, modifying, displaying, or transmitting any of our content without our express written permission.
We’re passionate about fostering a vibrant and respectful online community. By respecting our intellectual property rights, you help us continue to bring you awesome thrifted finds and custom creations.
Note: If you’re interested in licensing or using any of our content, please contact us at customer.service@mysticthriftstore.com to discuss partnership opportunities.
8. Disclaimers
While we strive for perfection at Mystic Thrift Store, we understand that a touch of whimsy and the unexpected is part of the thrifting adventure. Here are a few disclaimers to keep in mind as you embark on your treasure hunt:
- Website Accuracy: We do our best to keep our website up-to-date and error-free. However, we can’t guarantee that all information is completely accurate or free from omissions. If you spot something that seems amiss, let us know, and we’ll gladly investigate.
- Product Suitability: We offer a diverse collection of thrifted and custom-made treasures. While we provide detailed descriptions and images, it’s ultimately up to you to determine if a product is suitable for your intended use. We can’t be held responsible for any misuse or dissatisfaction with a product.
- Third-Party Links: Our website may contain links to external websites that are not under our control. We’re not responsible for the content or availability of these linked sites. Clicking on any such links is at your own risk.
We believe in transparency and open communication. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer support team. Now, go forth and discover your next favorite treasure!
9. Limitation of Liability
While we strive to provide a seamless and enjoyable experience at Mystic Thrift Store, it’s important to acknowledge the unpredictable nature of the digital world and the unique charm of thrifted treasures. Here’s a breakdown of our limitation of liability:
- Website Use: We strive to provide a safe and reliable website, but we can’t guarantee that it will always be error-free or uninterrupted. We’re not liable for any damages arising from your use of the website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
- Product Purchases: We carefully curate our collection of thrifted and custom-made treasures. However, we can’t guarantee the suitability, quality, or safety of every item. We’re not liable for any damages arising from your purchase or use of our products, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
We believe in transparency and responsible business practices. This limitation of liability helps protect both our customers and our business from unforeseen circumstances. If you have any questions or concerns, don’t hesitate to contact our friendly customer support team.
10. Indemnification
At Mystic Thrift Store, we believe in fostering a community of responsible treasure hunters. To ensure a safe and harmonious experience for everyone, we have an indemnification policy in place:
- User Responsibility: You agree to indemnify and hold harmless Mystic Thrift Store, its affiliates, officers, directors, employees, and agents from any and all claims, losses, damages, liabilities, costs, and expenses (including attorney’s fees) arising from your breach of these Terms and Conditions or your use of the Mystic Thrift Store website.
This policy helps protect our business and ensures that users are accountable for their actions on our platform. We appreciate your understanding and cooperation in maintaining a positive and respectful environment for all.
11. Governing Law
Mystic Thrift Store operates under the laws of the state of Ohio, United States. Any disputes arising from your use of the Mystic Thrift Store website or your purchase of our products shall be governed by and construed in accordance with the laws of Ohio, without regard to its conflict of laws principles.
The exclusive jurisdiction for any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of the Mystic Thrift Store website shall be the state or federal courts located in Springfield, Ohio. You hereby consent to the exclusive jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.
12. Entire Agreement
- Complete agreement:These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Mystic Thrift Store relating to your use of the Mystic Thrift Store website and your purchase of our products. These Terms and Conditions supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written.
13. Severability
Validity: If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck from these Terms and Conditions and the remaining provisions shall remain in full force and effect.
14. Changes to Terms and Conditions
At Mystic Thrift Store, we’re always evolving to bring you the best possible thrifting experience. As we grow and adapt, we may occasionally update these Terms and Conditions to reflect changes in our practices, technology, or legal requirements.
Notification of Changes:
- We’ll keep you in the loop about any significant changes to our Terms and Conditions by posting a notice on our website or sending you an email notification. Your continued use of the Mystic Thrift Store website after any such changes constitutes your acceptance of the updated Terms and Conditions.
- We encourage you to periodically review these Terms and Conditions to stay informed about how we’re creating a vibrant and trustworthy online thrifting community.
15. Contact Information
- Contact details: Rotten Apple Arts LLC dba Mystic Thrift can be contacted via email to customer.service@mysticthriftstore.com. You should receive a response within 24 hours or less.
